Refunds and Returns Policy

The Cancellation Policy is not a penalty or punishment. It is important that clients do not feel they are being punished when they are charged the Cancellation Policy full rate of the session.  Cancellations and missed appointments can happen, that is life. In return, clients and/or attendees understand that scheduling an appointment is a commitment to a time and space reserved especially for them and the container for their healing journey.

You have until 48 hours before your appointment to cancel or reschedule your appointment. Any last minute cancellations of between 48-24 hours: 50% compensation is owed. Sessions canceled, rescheduled, or missed with less than 24-hour notice are charged the full session rate.

The cancellation policy is strictly upheld, and payment is due prior to scheduling another session.

REFUNDS:


Services are considered non-refundable and non-transferable.

If a client is not satisfied with the service received, they may discuss their concerns with the practitioner directly, and an appropriate solution will be determined on a case-by-case basis.